Email Administration Application Tutorial

Section One: Accessing the Email Administration Application

The Email Administration Application can be accessed two different ways.

Method One:

• Access our website at http://www.abihosting.com
• Select "Login":
  
• From the login section of our website now select "E-mail Admin":

OR

Method Two:

• Goto the Webmail sub-domain for your domain (http://webmail.your_abi_hosted_domain.tld). An example would be http://webmail.abihosting.com where "webmail" has replaced the "www"
• Now select "Email Administration":
  

Section Two: Logging into the Email Administration Application

If you choose method One or Two the outcome will be the same, you will be presented with the following screen:



The login name will be "postmaster@your_ABI_hosted_domain" So, if you wanted to login and manage the email accounts for "example.com", you would need to login as "postmaster@example.com".

Section Three: The "Main Menu"

Now that you have logged into your Email Administration panel, let's go over some of the functions the application can be used for.
(If you are having trouble logging in, please review the KB article: "Email Administration Information For Domain Administrators.")

Part one: Overview

By selecting the "Overview" link from the menu, you are given a general overview of the total resources used by your domain.

Next we will go over an example view of the "Overview" screen.

• In the Red box: We see the current domain we are logged into and viewing.
• In the Green box: Listed are the currently used and available Email Aliases. An Email Alias is used as a forwarding address. Example: I want to create an address "sales@example.com" that I want "owner@example.com" and "support@example.com" to receive a copy of. To accomplish this I can create an Email Alias for "sales@example.com" that delivers to those addresses. This is covered in more detail below in the "Email Alias" section.
• In the Blue box: Listed are the current number of Email Mailboxes and the available mailboxes for this account.
  
• In the Yellow box: We find the total amount of used and the total amount of available Email Quota Disk space for this account.
  

Part one: Overview Part 2

If you click on your domain or press the "Go" button, you will be taken to a detailed overview of your domain.


This picture is an example of what a detailed domain overview will look like. The detailed domain overview is where you will want to go to manage your users disk space quota, this interface is where you will want to edit or remove Email Aliases or Email Mailboxes.

The "Alias" section has 6 main columns, from left to right those are:

• From: The From column notes the name of the alias as in what the address is for your domain.
• To: This column lists where your Email Alias is forwarding mail to.
  
• Last Modified: The date this Alias was "Last Modified".
• Active: This is to let you know if this is an Active or Deactivated Alias.
  
• The "edit" button: This link will let you edit your alias. We go further into this later in this tutorial.
• The "del" button: This will delete your Alias.
  

The next section is the "Mailboxes" section. This section is broken into 7 columns, they are from left to right:

• Email: Lists the email address for this mailbox.
  
• Name: Displays the name of the mail box, this is an option setup with the edit mailbox function.
  
• Quota (MB): Lists  the current "Quota" assigned to this mailbox, quota is the amount of space your Domain Administrator has assigned to this mailbox for email storage. This is always listed in MB; Megabytes. (HINT: This is what you will want to adjust if your mailbox is "Over Quota".)
  
• Last Modified: The date this Mailbox was "Last Modified".
  
• Active: If this mailbox is currently active.
  
• The "edit" button: This button will take you the the "Edit Mailbox screen".
  
• The "del" button: This button will delete your mailbox.
  

Part two: Add Alias

The "Add Alias" section allows you to create new Email Alias for your domain.

In the example below we are adding an alias to the example.com domain with the alias of  "kb".
This Alias will point to "example@example.com" and we have marked the alias as active.
(Note: Remember, you do not need to put the domain in the "Alias" field. This has already been selected for you in the drop down menu.)

So now whenever someone emails "kb@example.com" the email will be delivered to "example@example.com".


After you select the "Add Alias" button, you should see the following message if you have formated everything correctly.


Part Three: Add Mailbox
The "Add Mailbox" section allows you to create a new "Email Mailbox" for your domain, this is commonly refered to as an "Email Account".
In the example below we are creating the email account "sales@example.com".

Username: As you can see just like an alias, we only need to put the name for this account not the full address.
Password & Password (again): As is common with most registration programs, you are required to enter the password twice for verification.
Name: This is the name that will appear in the "Detailed Overview" list. As you can see this address is for the purpose of  "Example Sales"
Quota: Here is where you make the decision how much storage space you want to allocate to this user. The default is 20 MB; with our new email system accounts can now recieve 25MB messages. Please take this information into consideration when creating your account.

If you are done editing this "Mailbox", click the "Add Mailbox" button.

Part Four: Password

This tool allows you to change the "Postmaster" / "admin" password.

This tool has three sections:
Current Password: You will need to know the current password, input in this filed.
New Password: The New Password you wish to assign.
New Password (again): You need to type the new password again, to confirm your wish to make the change.



Part Five: View Log

The View Log tool allows you to see the last 10 changes / actions changes for your domain.
This section has 4 columns, they are:
Timestamp: The date and time the action / change was made.
Admin: The Admin user that made the change or took the action.
Domain: The domain that was effected.
Action: The Action that was taken or the change that was made.
Data: The data that was changed.